Privacy Policy

When you use KopiMums, we may collect the following types of information:

• Personal Information: Name, email address, and profile photo when you create an account.
• Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
• Device Information: Browser type, operating system, device type, and IP address.
• Community Content: Posts, replies, reviews, and messages you share on our platform.
• Communication Data: Information you provide when contacting us via email or our contact form.

We use the information we collect to:

• Provide, maintain, and improve our platform and services.
• Personalise your experience with relevant content and recommendations.
• Facilitate community interactions, including the Village Matcher feature.
• Send important service updates, announcements, and notifications.
• Respond to your enquiries and provide customer support.
• Analyse usage trends to enhance our platform's functionality.
• Ensure the safety and integrity of our community.

We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:

• With Your Consent: When you explicitly agree to share information with other users or partners.
• Service Providers: Trusted third parties that help us operate our platform (e.g., hosting, analytics).
• Legal Requirements: When required by Singapore law or to protect the rights and safety of our users.
• Community Interactions: Content you publicly post (community posts, reviews) is visible to other users.

We take the security of your data seriously. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Secure password hashing and storage using industry-standard algorithms.
• Regular security audits and vulnerability assessments.
• Access controls limiting employee access to personal data on a need-to-know basis.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords and keep your login credentials confidential.

KopiMums uses cookies and similar tracking technologies to:

• Keep you logged in and remember your preferences.
• Understand how you interact with our platform for improvements.
• Provide a personalised browsing experience.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect some features of the platform.

Our platform may contain links to third-party websites, enrichment centres, schools, and other services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any personal information.

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Withdrawal: Withdraw your consent for us to process your data at any time.
• Deletion: Request deletion of your account and associated personal data.

To exercise any of these rights, please contact us at privacy@kopimums.com.

KopiMums is designed for parents and guardians. We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such data, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our platform or via email. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don't hesitate to reach out.